Shipping

7.1 If we have agreed to deliver the Products to you, your order will be fulfilled within a reasonable time of receipt of your order. If we have agreed that you will collect the Products from us, you must collect the Products from us within 5 (five) Working Days of us notifying you that the Products are ready for collection. Working days means that Saturdays, Sundays and bank and public holidays in England are not included in this period (Working Days).

7.2 Delivery will be completed on the unloading of the Products at the address you gave us or when you collect the Products from us, depending on what we have agreed.

7.3 Any dates quoted for the delivery of the Products are approximate only, and time of delivery shall not be of essence. We shall not be liable for any delay in delivery of the Products that is caused by an Unforeseen Event (an Unforeseen Event is defined below in clause 16.2 (Unforeseen Event)) or your failure to provide us with adequate delivery instructions or any other instructions relevant to the supply of the Products.

7.4 We shall not be liable for any failure to deliver the Products to the extent that such failure is caused by an Unforeseen Event or your failure to provide us with adequate delivery instructions or any other instructions relevant to the supply of the Products.

7.5 If we are not able to deliver the whole of your order at one time due to operational reasons or shortage of stock, we may deliver the order in instalments, and each instalment shall be paid for separately.  Due to current supply chain challanges, backorders will attract the usual carriage paid terms.  Each instalment shall be a separate Contract. If we are late delivering an instalment or if one instalment is faulty, that will not entitle you to cancel any other instalment.

7.6 If you fail to take or accept delivery of the Products when we tender them for delivery, then, except where such failure or delay is caused by an Unforeseen Event or our failure to comply with our obligations under the Contract:
(a) Delivery of the Products shall be deemed to have been completed at 9.00am on the day we tendered the Products for delivery; and

10.1 If you order Products from our website for delivery outside the United Kingdom, your order may be subject to import duties and taxes which are applied when the delivery reaches that destination. Please note that we have no control over these charges and we cannot predict their amount.

10.2 You will be responsible for payment of all such import duties and taxes. Please contact your local customs office for further information before placing your order.

10.3 You must comply with all applicable laws and regulations of the country for which the Products are destined. We will not be liable or responsible if you break any such laws or regulations.